Privacy Policy
Last updated: June 23, 2025
EXPERIMENTAL PRODUCT NOTICE
Story Arc is currently an experimental product in early release. During this phase, the service is designed for experimental use only. Features, functionality, and service availability may change as we develop and refine the platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This includes:
- Account information (name, email address, password)
- Profile information and team details
- Query data and search terms you submit
- Usage data and analytics
- Communication data when you contact us
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your queries and generate analysis reports
- Communicate with you about your account and our services
- Monitor usage and detect technical issues
- Comply with legal obligations
- Protect against fraud and abuse
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With service providers who assist in our operations including Supabase (database), OpenRouter (AI model access), Mixpanel (analytics), Vercel (hosting), and Tawk (support and chat)
- In connection with a business transfer or merger
4. Third-Party Services
Our service integrates with third-party AI models and services to provide analysis. When you use our service:
- Your queries may be sent to third-party AI providers through OpenRouter
- We use Supabase for database services
- We use authentication services for account management
- We may use analytics services to improve our platform
These third parties have their own privacy policies, and we encourage you to review them.
5. Data Security
We implement appropriate security measures to protect your information. However, during this experimental release, you should expect that the service may experience disruptions, stop working, or have performance issues. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods for legal compliance, dispute resolution, and to prevent fraud and abuse.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Portability of your data
- Objection to processing
- Restriction of processing
To exercise these rights, please contact us at team@thestoryarc.ai.
8. Changes to This Policy
We may update this privacy policy from time to time. Given the experimental nature of our service, changes may occur with limited notice. We will notify you of material changes when possible.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at team@thestoryarc.ai